Delete your account

1. How to request deletion

Email privacy@fastinspector.com from the address on your account with the subject “Delete my account”. We reply to confirm it is you, then complete the deletion within 30 days and tell you when it is done. A request from a different address cannot be acted on — it is how we know the request is yours.

Company owners: deleting your account does not by itself delete the Company. Tell us whether the Company should be closed with it — which cancels its open requests and stops its payouts — or handed to another member.

2. What is deleted

• Your sign-in and profile: name, email, photo, sign-in method (removed from Clerk too).
• Your device push tokens and notification inbox.
• Your saved properties and any bookings that never had an appointment accepted.
• Messages you sent, ratings you left, and product feedback you submitted.
• Buyer share links you created — they stop working immediately.
• Draft report photos an inspector uploaded that were never part of a delivered report.

3. What we must keep

Some records exist for other people as much as for you, or are required by law:

• Payment and payout records — kept for seven years as financial records, with your name replaced by an anonymous identifier where the law allows.
• Delivered inspection reports and the appointments they belong to — they are the record of what a Company inspected and what an Agent paid for, and the other party keeps access to them. Your name on them is replaced by “deleted user”.
• Signed pre-inspection agreements — the signature record stays with the appointment.
• Anything we need to retain for an open dispute, chargeback or legal hold, until it is resolved.

4. If you just want to stop

Signing out on every device stops notifications and clears the app’s local data. You can also ask us to export your data first (the rights section of the Privacy Policy), and we will send it before we delete.