A booking takes a few minutes. The wizard runs six steps — Types → Property → Price → Companies → Payment → Done — and you can go back at any point before paying.
Open Bookings and tap ＋ New booking.
Step 1 — Types
Pick one or more inspection types: a general inspection, radon, mold, pool, termite, sewer scope and so on. Each shows a typical price range so you know what to expect before you see a company's actual number.
Pick everything the buyer needs now. Each type becomes its own appointment on the booking, so a general inspection and a radon test can be carried out by different inspectors, or on different days, under one booking.
Step 2 — Property
Enter the address. As you type, suggestions appear; pick one and the property is placed on the map. That location is what companies are matched against, so if the pin is wrong, fix the address before going on.
Three more things on this step:
- Inspection date — the day you want the inspection. Appointments run from 9:00 on that day.
- Contingency deadline — the date the buyer's inspection contingency closes. Optional, but it drives ranking, reminders and the refund rule; see why the deadline matters.
- Buyer contact — the buyer's name and email. Required: the buyer pays, signs the company's agreement and chooses whether you see the report, all through a link sent to this email.
Properties you have booked before are offered as a list so you do not retype them.
Step 3 — Price
A price estimate per inspection type, before any company is chosen and before anything is charged. The companies' actual prices come on the next step.
Step 4 — Companies
Only companies whose service area covers the property are listed. Each card shows the company's rating, any verified credential badges (state license, ASHI/InterNACHI membership, E&O insurance) and its price for your selected types. With a deadline set, companies with the lightest backlog before it rank first, then by rating.
You choose a company per inspection type — "Choose a company for General Inspection (1/2)", then Next inspection for the radon test — so a specialist can take the radon test while a generalist takes the rest. Your pick is Your first choice. Under each other company, Also suggest to the buyer adds it as an option, up to two more: the buyer picks one when they pay. In Ohio the law asks an agent who names inspectors to name at least three, so there the step asks for three when three serve the address. The last pick's button reads Book · $… for the total of your first choices. Tapping it creates the booking. Nothing is charged yet, and no company is told until the buyer picks it and pays.
Step 5 — Payment
The buyer pays for every inspection. Send payment link to buyer emails the link to the buyer on the booking, and Continue opens once it is sent. On the link, with no account, the buyer chooses a company where you suggested more than one, then pays — by card for most companies, or through Flutterwave for companies paid in naira — and the company hears about the request only after that payment. The buyer can also decline an inspection they do not want; you are told, and nothing is charged. A link that expires unpaid (14 days, or the contingency deadline if sooner) cancels its unpaid inspections.
Paying is not the same as being accepted. The buyer paying is what sends the request. The money is held by FastInspector, and the company still has to accept. If it declines, the payment stays held and you switch to another of the companies the buyer chose from, at the same price — nothing is re-charged. If nobody ever carries out the inspection, the money goes back to the buyer. The payment guide has the rules.
Step 6 — Done
The confirmation shows the property on a map. If the buyer has the link, it does not say the booking is paid. From here View booking takes you to the booking, where the rest of the story happens: the company accepts once the inspection is paid, the buyer signs the pre-inspection agreement, an inspector is assigned, and the report goes to the buyer. The report is the buyer's; you see it if they share it with you, which they choose when signing. That is the next guide.
If you leave the wizard early
An unpaid booking is kept. It shows on your Bookings list as Pending payment, and the booking detail shows Waiting for the buyer to pay, with the link and Re-send payment link. Until the buyer chooses, an inspection with several companies reads Buyer choosing: ….