Guides · For inspection companies

Company reports: labeling a photo batch

For companies and inspectors: importing a large photo batch, grouping it into findings, the report fee, AI suggestions, and exporting to Xactimate or Cotality.

4 min read

A company report is a report your company builds without a booking. It is for the jobs that do not come through the marketplace, such as a carrier inspection with hundreds of photos. You import the batch, group the photos into findings, and take the labeled result into the tools you already use.

The company owner and its inspectors can both keep company reports. They are under Settings → Company reports. New report asks for a title, and Create report opens it.

Import the photos

Import photos opens your photo library, and you can pick many at once. Each photo uploads as it goes, so a batch interrupted halfway keeps what already arrived. A photo already in the report is skipped, not added twice.

The line under the title shows how many photos the report holds and its limit. It also shows the date the photos are kept until. A week before that date, the company gets an email. After it, the photos are removed, and the findings text stays.

Group them into findings

Imported photos start under Ungrouped photos. Select the ones that show one problem, then fill in New finding:

  • Title: short and specific, such as "Hail damage, north slope".
  • Description: what the photos show.
  • Severity: Info, Minor, Moderate, Major or Safety hazard.

Add finding with 12 photos saves it and takes those photos out of the ungrouped set. Remove on a finding puts its photos back. Grouping is always your call: finishing a report never labels anything for you.

Finish report saves the result once it has at least one finding. It does not deliver an appointment or move any money. Reopen to edit goes back to the draft.

The report fee

A company report is paid for by the company, not by an agent, because no booking pays for it. The Report fee card shows the price, worked out from the batch: the photo storage, the AI suggestions, card processing, and a margin.

  • Your free trial report. Your company's first report is free and holds up to 50 photos. Pay the shown fee to raise it to 500.
  • Every later report holds up to 500 photos once its fee is paid. Photos added after paying show the difference still due.
  • A job an agent already paid for can cover the fee. Pick a completed marketplace job under Use a job an agent already paid for, and the platform fee from that job is taken off the report fee. If it covers the whole fee, Apply job credit settles it with no card. Each job can be used once. Inspectors see only their own jobs.

On iPhone, the card payment opens app.fastinspector.com. Sign in with the same account to pay, then return to the app. On Android and the web it is paid in the app. A company paid out in naira cannot pay by card yet, but a paid job can still cover the fee.

Discarding a paid report deletes it and its photos, and the fee is not refunded.

AI suggestions

Labeling 500 photos by hand is the slow part, so a report can ask an AI model to suggest findings. It is off until you turn it on.

  1. Turn on Use AI assistance. The app first shows who provides it: Anthropic, which deletes the photos within 30 days and does not train on them. Turning it on sends nothing.
  2. Tap Suggest findings. This sends the report's ungrouped photos, with no company name, address or claim number. It runs on the trial report, or on a report whose fee is paid in full. The fee includes one run.
  3. Leave the screen if you like. A run usually takes under an hour.
  4. Review each card under Suggested findings. Accept adds it as a finding. Edit lets you change the title, description or severity first. Dismiss drops it. A suggestion is not a finding until you accept it.

If a run fails, nothing in the report changes, and Try suggestions again is offered. A report gets three tries.

Export for Xactimate or Cotality

On a finished report, Export for Xactimate or Cotality prepares a download for each finding. Each one is a zip named after its label, holding that finding's photos unchanged. Large findings come in parts. A manifest (CSV or JSON) lists every folder with its title, description and severity, and there is a PDF of the report.

On a phone, Share the download page sends the page to the computer where you use Xactimate or Cotality. In those tools, add each folder's photos under the matching label. The export does not write line items or prices.

Export works on the trial report or a paid one. The download links work for six hours. Open the export again for fresh ones, at no charge, until the photos are removed.

Deliver to an appointment

An inspector can also use a company report as the report for one of their marketplace appointments. On a finished report, Deliver to an appointment lists your completed appointments still waiting for a report. Picking one submits the labeled findings as that appointment's report and deletes the ungrouped photos. It is the same delivery as the appointment composer, with the same result: the report reaches the agent, and it cannot be edited afterwards.